Prudence Crandall Center’s Response to COVID-19

A Message from Barbara Damon, President & CEO

Hello everyone –

We are living through ever-changing and very challenging times together! While we all have concerns for the health of our loved ones, our neighbors, and our communities, we fully realize that being at home is not safe for everyone.

Prudence Crandall Center remains committed to continuing our crisis services while minimizing community exposure and flattening the curve of disease spread. With support and guidance from our Management Team, state coalitions, and other trusted sources, we have made the decision to streamline our services, as follows:

  • Our residential services remain open to respond to those in need and provide meals to residents while schools and workplaces are closed:
    • Our hotline and 22-bed Emergency Shelter are staffed and available 24/7
    • Our Housing programs are open with staff available for essential services
  • Our Court staff will continue to operate within parameters established by the state related to criminal and civil court operations, but are conducting client meetings by phone. 
  • Our community education, prevention, and awareness-raising activities (including Hope Tours) have been suspended. 
  • Support groups are suspended and individual community counseling appointments are being conducted by phone. 
  • Volunteers are not reporting to work or doing any projects at PCC sites.
  • In-kind donations are not being accepted in-person (except those specifically approved and arranged through development staff).
  • Administrative staff are working remotely.

These are, indeed, difficult times for all of us – compounded by the ongoing strain on our staff and resources as we strive to keep pace with demand for services. Limiting meetings & events at this time means fewer opportunities to connect with community members able to support us – while at the same time we are preparing for so many never before experienced challenges to keeping our clients and staff safe. 

I applaud the efforts and commitment of our staff as they remain focused on supporting those who need our services!

And I appreciate YOU, our caring community – sustaining us during this time of uncertainty and making safety, healing, and hope possible for families and survivors at their time of need. If you can, PLEASE consider donating to help us through this unprecedented challenge by clicking here to visit our website’s donate page or by mailing your contribution directly to 594 Burritt Street, New Britain, CT 06053. 

On behalf of the Board & staff of Prudence Crandall Center, I thank you again for your support and extend our best wishes for the safety & health of you and your families. 

Barbara Damon
President & CEO


If you or someone you know needs help or will be isolated with an abusive partner or family member during this time, please reach out to CTSafeConnect, the statewide helpline at 888-774-2900. Advocates are available for free & confidential help 24/7.